Eric Hicks leads global talent, learning, and organizational development for Cigna Healthcare, a health care insurance company operating in 30 countries. In this capacity, Eric leads a team of Learning and OD professionals who help create and implement all talent development strategies for over 45,000 employees. In addition to the U.S., his geographic focus is in China, Korea, Taiwan, Thailand, and Indonesia within the Asia Pacific region; Scotland, Belgium, Turkey, and Spain within Europe and the Middle East. Prior to coming to Cigna, Eric led learning and leadership development for JPMorgan Chase’s Credit Card Division in the US, Canada, India, and The Philippines. Before joining JPMorgan Chase, he led the national learning delivery function for PepsiCo’s KFC division.
In addition to his work on large organizational change and learning efforts, Eric also coaches both working teams and individuals in improving their performance and attaining their goals and personal life ambitions. Along with his passion for executive coaching, Eric also has a strong interest in helping people improve their cross cultural agility. Concurrent with his corporate work, Eric has also instructed at the University of Louisville MBA School where he delivered courses on Corporate Entrepreneurism, Business Communication, and Cross Cultural Agility.
Eric holds a Ph.D. in HRD and Organizational Leadership from the University of Louisville, a Master of Science degree in Instructional Systems Technology from Indiana University, and a Bachelor of Arts in Communications from Brigham Young University. When he is not focused on professional learning, Eric enjoys tying on a fly and tossing it into one of Idaho’s many beautiful rivers.