(Degrees||Teaching Experience||Selected Research Publications||Professional Activities)

Associate Professor (Tenured)

Department of Networking, Operations, and Information Systems

College of Business, Boise State University

Phone: (208) 426-3029      EMail:  RISANSON@BSU.boisestate.EDU

Bachelor of Arts, 1981 University of Washington, General Studies

Major Field: Political Economic Organization

Master of Business Administration, 1987 Indiana University, College of Business

Major: Management Information Systems, Minor: Organizational Behavior

Doctor of Philosophy, 1990 Indiana University, College of Business

Major: Management Information Systems, Minor: Organizational Behavior

Dissertation: "An Experimental Study of the Effects of Computer Support and Facilitator Support on Group Processes and Outcomes: An Experimental Assessment"

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Boise State University 1990 - present

Group Facilitation and Group Support Systems (Graduate and Undergraduate)

Microcomputer Applications

Database Management Systems (Graduate and Undergraduate)

Information Systems Management (Graduate and Undergraduate)

Indiana University (Lecturer) 1987-1988

Fortran Programming

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SELECTED RESEARCH PUBLICATIONS

"Group Facilitation and Group Support Systems", chapter in Group Support Systems: New Perspectives, Len Jessup and Joe Valacich (eds.), Van Nostrand Reinhold, 1993. (Robert Bostrom, Robert Anson and Vikki Clawson)

"Support for Organizational Work Groups: An Applied Research Program of Theory Building and Field Testing," chapter in Computer Augmented Teamwork: A Guided Tour, Gerald Wagner (eds), 1992. (Bayard Wynne, Robert Anson, Alan Heminger and Joseph Valacich)

"A Case for Collaborative Work Support Systems in a Meeting Environment," chapter in Computer Augmented Teamwork: A Guided Tour, Gerald Wagner (eds.), 1992. (Robert Bostrom and Robert Anson)

"Analysis of King County Superior Court Early Disposition Programs,1983 and 1984," Chapter in Friends of the Court, by the National Center for State Courts, Washington, D.C., 1987. (Sharon Estee, Robert Anson and Jennifer Christopher)

"Facilitating Research With Group Support Systems Process", Journal of Small Group Research, February 1996 (V27, n1). (Robert Anson, Jack Fellers, Robert Bostrom, and Gigi Kelly)

"Assessment of Cooperative Learning Used for Basic Computer Skills Instruction in the College Classroom," Journal of Educational Computing Research, June 1996. (Carolyn Keeler and Robert Anson)

"Using Computerized Collaborative Work Support Systems to Improve the Logical Systems Design Process," DATABASE, forthcoming. (Robert Bostrom and Robert Anson)

"Effects of Computer and Facilitator Support on Group Processes and Outcomes: An Experimental Assessment," Management Science, 1995. (Robert Anson, Robert Bostrom and Bayard Wynne)

"Negotiation Support Systems: Computer Support of Meditated Conflict Resolution," European Journal of Operations Research, (46), pp. 181-199, 1990. (Robert Anson and Tawfik Jelassi)

"A New Member of your Management Team: Collaborative Work Support Systems," Information Executive (1:1), Fall 1988, pp. 43-46. (Robert Bostrom and Robert Anson)

"Goal Oriented Paper vs Online Documentation Search Strategies", Proceedings of the 43rd annual Society for Technical Communication proceedings, May 1996. (Tricia Anson and Robert Anson)

"GSS Stepping Stones", Northwest Group Support Systems Conference, held in Moscow, ID during April 1995 (Karen Takle Quinn, Len Jessup, and Robert Anson)

"Training People to Facilitate Electronic Environments," IEEE monograph, Spring 1992. (Robert Anson with Robert Bostrom and Vikki Clawson)

"Using Group Support Systems to Facilitate the Research Process," Proceedings of the Twenty-fifth Annual Hawaii International Conference on Systems Sciences, January 1992. (Robert Anson with Jack Fellers and Robert Bostrom)

"Training People to Facilitate Electronic Environments," IEEE monograph, Spring 1992. (Robert Anson with Robert Bostrom and Vikki Clawson)

"An Experimental Evaluation of Response Bias and Respondent Preference for a Computerized Survey as Compared to a Paper and Pencil Survey," Proceedings of the 1990 Hawaii International Conference on System Sciences. (Robert Anson with Jack Fellers and Patricia Anson)

"Identifying the Root Causes of Data and Systems Planning Problems: An Application of the PLEXSYS Electronic Meeting Support System," Proceedings of the 1990 Hawaii International Conference on System Sciences. (Robert Anson with Jeffrey Hoffer, Robert Bostrom, and Stephen Michaele)

"Using Computerized Collaborative Work Support Systems to Improve the Logical Systems Design Process," Proceedings of the 1988 ACM-SIGCPR International Conference on the Management of Information Systems Personnel, Elias Awad (ed.), New York, ACM Press, 1988. (Robert Anson with Robert Bostrom)

"Collaborative Work Software Support for the IEP Case Conference Process," Proceedings for the 1988 National Symposium on Information Technology as a Resource to Health and Disability Professionals, Charlesburg VA, April 1988. (Robert Anson with Patricia Harvey)

"Collaborative Work Support Systems in an Electronic Classroom Environment," invited paper to the Workshop on Collaborative Learning Classrooms, Institute for Advanced Computer Studies, The University of Maryland, June 16-17, 1988. (Robert Anson with Robert Bostrom)

"New Conferencing Technologies for Adult Learning," presentation to the Idaho Life Long Learning Association conference, October 1994.

"The State of the Art in Group Support Systems Research," Tutorial presented to Fourteenth Annual International Conference on Information Systems, December 1993.

"CORE - A Computer Based Organizational Research and Education Facility at BSU," presentation to DPMA-Boise Chapter, Feb., 1992.

"Group Process Techniques in Strategic Planning," presentation and consultation for the First Annual Idaho Lifelong Learning Association Conference, October 1992.

"Demonstration of a Group Decision Support System," presentation to Boise chapter of ASM, March 1992.

"Facilitation in Electronic Meeting Environment," one day tutorial at Hawaii International Conference on System Sciences, 1990. (Robert Anson with Robert Bostrom and Vikki Clawson)

Co-editing book, entitled Facilitating Teams With Technology Choices, with Karen Takle Quinn. Currently under review for publication by Jossey Bass. Chapters are in progress by 12 authors. In addition to co-editing the edition, I am authoring two chapters based on original research as well as introductory and concluding chapters. The research chapters include:

"Designing Electronic Meeting Agendas" (Robert Anson and Robert Bostrom)

"Group Leaders Assessment of Electronic Meetings" (Robert Anson)

Grant Development Coordinator (Fall 1991-Fall 1993) developing $250,000 grant proposal for a state-of-the-art, electronic education and research facility in the College of Business. Effort resulted in three proposals submitted to the Murdock Foundation, AT&T, and IBM, under the title: "Proposal to Develop a Computer-Based Organizational Research and Support Facility." Grant funded in Spring 1993 by Hewlett-Packard for $100,000, and by John Elloriaga for $50,000 in collaboration with Robert Minch and Patrick Shannon.

"Improving Meetings Using Computer and Facilitator Support," grant funded 3M Meeting Management Institute, for $11,000, and published in their monograph, Fall 1990.

Other grants include:

BSU, College of Business, Summer Research Grant, 1990, 1991, 1992, 1994.

Doctoral Fellow, Society for Information Management, 1990.

The 3M Meeting Management Institute (Grant), 1990.

IBM Doctoral Fellowship in Management Information Systems, 1990.

BSU Project Access, Process Coordinator (Summer 1997 – on-going) Responsible for assisting in planning and coordinating the efforts of approximately 175 BSU staff involved in the implementation of a new University-side information system and corresponding organizational, policy and procedural changes. In this role, I perform a wide variety of duties, including: member of Project Leadership Team which sets overall direction and coordination for Project Access; design organizational structures and team assignments for project operations; design policies and procedures for communications; actively maintain communications with BSU executives, as well as across and within teams; develop and facilitate the execution of work plans; facilitate issue resolution; convene or participate in an average 3-6 meetings per day; and other duties as required. A second aspect of my ‘Process Coordinator’ role is more technical, responsible for developing, or directing the development of, workflow and routing processes within the PeopleSoft software.

BSU Process Innovation Project Leader (Summer 1996 – Fall 1996) Responsible for procedural design of reengineering teams for principal administrative processes at Boise State University. Also responsible for coordination and assisting in the facilitation of the first two reengineering efforts addressing registration and student financial services.

BSU Process Modeling Facilitator (Summer 1995) Responsible for procedural design, coordination, and facilitation of modeling comprehensive current administrative processes at Boise State University.

Director, Electronic Meeting Room (September 1993 -1995). Direct operations of 20 station electronic meeting room. Facilitate community, faculty and student group meetings using Group Support System technology and manual facilitation techniques. Conduct class sessions and training seminars on group process facilitation and technologies.

Group Decision Support System Consultant (on-going). Assist community, faculty and administration in facilitating, designing and coordinating technology-supported meetings and class sessions.

Database Development (Fall 1992-present) Creation and maintenance of multiple administrative databases tracking students, faculty information, workload, schedule planning, enrollment, etc. in the BSU College of Business, the BSU Outdoor Adventure Program, and others.

Facilitation Training Workshop, Boise City, June 1996

Faculty Team Development Workshop, Boise School District, April 1996

Facilitation of Electronic Classes Using GroupSystems, Pennsylvania State University Executive Development Program, College Park PA, January 1996

Self-Directed Work Team Development Workshop, Bureau of Land Management, Boise, April 1995

Electronic Meeting Facilitation Training Workshop, Center for Management Development, Summer 1994.

VisionQuest Coordinator Workshop, Collaborative Technologies Corporation, Austin TX, Fall 1992.

Meeting Management Workshop, Elks Rehabilitation Hospital, Boise, Fall 1992

Electronic Facilitation Training Workshop, Bostrom and Associates, Athens GA, Winter 1990-1991.

Boise State University Faculty Senate representative from College of Business, 1993-1995.

College of Business Promotion and Tenure Committee. Coordinator for IS101 Course (Computer Applications in Business) with ten (Fall) and sixteen (Spring) sections, 1992-1993.

College of Business Scholarship Committee, 1991-1992.

Member of Program Committee for the International Conference on Information Systems, 1994.

Regular reviewer for MISQ Journal, Group and Negotiation Support Journal, Database Journal, and for four international conferences.

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