Kirk Smith
OFFICE
Boise State University
Business Graduate Studies
College of Business
1910 University Drive
Boise, Idaho 83725-1630
(208) 426-3180
(208) 426-5384 (FAX)
ksmith@boisestate.edu
EDUCATION
PhD Marketing May 1993,
University of Houston.
Dissertation Topic: Behavioral Aspects of Salesforce Territory
Reallocation.
MBA December 1982,
Colorado State University.
Thesis: New Industrial
Product Introduction and Market Penetration Plan for
Engineering Measurements
Company, Longmont Colorado.
B.S. Mechanical
Engineering May 1981, Colorado State University
Engineer in Training
(EIT) examination passed in the fall of 1980.
ACADEMIC APPOINTMENTS
Boise State University (1993-present)
Associate Dean for
Graduate Studies and Executive Education (2004-present)
Department Chair and
Associate Professor of Marketing (1998-2004)
Assistant Professor of
Marketing (1993-1998)
Scuola Amministrazione Aziendale, Torino Italy
Visiting Associate
Professor of Marketing (Summer 1998)
National Economics University, Hanoi Vietnam
Guest Professor for
Marketing Research Segment in MBA Capstone Course (1995)
Guest Professor for
Advanced MBA Course: Marketing Strategy
(1996 and 1998)
University of Houston (1989-93)
Research Assistant
(Summer and Fall, 1989; Fall 1991)
Teaching Fellow
(1990-93)
TEACHING EXPERIENCE
Undergraduate Courses Taught:
Marketing Strategy (senior level)
Marketing Via the Internet (senior)
Professional
Selling (junior)
Sales Management
(senior)
Industrial
Marketing (senior)
Principles of
Marketing (junior)
Current Issues in
Marketing and Society (freshman)
Graduate Courses Taught:
Marketing Strategy (Advanced MBA)
Marketing
Administration (Foundation MBA)
TEACHING AWARDS
Recipient, Boise State University Honored Faculty Member, by 2004
Top MBA Student, Kirk Hanson.
Recipient, Boise State University Honored Faculty Member, by 2002
Top MBA Student, Valentina Kuskova.
Nominee, Boise State University, University-Wide Foundation
Teaching Scholar Award, 2002.
Recipient, Boise State University Honored Faculty Member, by 1999
top ten scholar Annette Magee.
Nominee, Boise State University, University-Wide Foundation
Teaching Scholar Award, 1998.
Recipient, University of Houston College of Business Teaching
Effectiveness Award, 1991.
Recipient, University of Houston University-Wide Teaching
Excellence Award, 1990.
RESEARCH AND TEACHING INTERESTS
Personal Selling Services
Marketing
Sales Management Marketing
Strategy
High-Tech
Marketing Industrial
Marketing
Questionnaire Design Marketing Research
PUBLICATIONS
“The Effects of Technology-Mediated
Communication on Industrial Buyer Behavior (2004),” with Jason MacDonald, Industrial
Marketing Management, (33), 107-116.
“Strategy Development for Incumbent Urban
Universities: Moving Forward in an Increasingly Competitive Environment (2002),
Journal of Marketing for Higher Education, 12(2) 35-48.
"Managing Salesperson Motivation in a
Territory Realignment (2000)," with Eli Jones and Ed Blair, Journal of
Personal Selling and Sales Management, 20 (4), 215-227.
“A Marketing Plan in Your Principles Course,”
refereed book chapter in Great Ideas for Teaching Marketing (2000).
"Service Aspects of Industrial Products
Lead To Future Product Purchase Intentions," Industrial Marketing
Management, 27 (January 1998), pp 83-93.
"Adaptive Selling and Variable
Pricing: A Way to Maximize Retail
Revenues?" Southern Marketing
Association 1994 Conference Proceedings.
"What a Bargain! Customer Price Perceptions at the Non-Profit
Thrift Store," with Ed Petkus, Jr.
Southern Marketing Association 1994 Conference Proceedings.
"Motivational Aspects of Sales
Territory Realignments." Dissertation, University of Houston, 1993.
"Refractory Heat Dry Considerations," Hydrocarbon
Processing , January 1990.
"The DHDC Metering Experience," with
Herb Jaehne. 1984 International
District Heating Association Proceedings.
RESEARCH IN PROGRESS
“Scale Development for Orientation Towards
Modern Self and Traditional Self: A Key to Consumer Behavior in Regions With
Transitional Economies,” with Thi Tuyet Mai Nguyen and Johnson S. C. Cao, under
second review since 25 June 2004 at The Journal of the Academy of Marketing
Science.
“Communicating Via Technology: Seller’s Tech Choices Build Organizational Buyer
Commitment” Smith, Kirk; Artis, Andy; Petkus, Ed and Cynthia Gibson
GRANTS RECEIVED
2004 Boise State University, College of Business Summer Research
Grant, $2,000
2003 Boise State University, College of Business Summer Research
Grant, $2,000
2002 USAID, to study emerging economy consumer behavior in
Vietnam, with Thi Tuyet Mai Nguyen, $9030
2002 Micron Foundation, to start a Center for High-Technology
Marketing, $100,000.
2001 Elloriaga Graduate Faculty Summer Research Grant, with Jason
MacDonald, $5,000
1994 Boise State University, College of Business Summer Research
Grant, $5,000
ACADEMIC SERVICE - Boise State University College of Business and
Economics
Associate Dean for
Graduate Studies and Executive Education (2004-present)
Chair, Department of
Marketing and Finance (1998-2004)
Dean’s Evaluation
Committee (1999, 2001 (Chair), 2003, 2004)
COBE Marketing Committee
(2000, 2001, 2002)
COBE Undergraduate
Outcomes Assessment Evaluator (2002)
COBE Strategic Plan
Committee Facilitator (1999, 2000)
COBE Alumni Committee
Chair (1995, 1996, 1997, 1998, 1999)
COBE Alumni and
Development Committee member, 94-95 Academic Year.
COBE AACSB
Re-Accreditation Committee (1999, 2000, 2001)
COBE Promotion and
Tenure Committee (Spring 1999)
Academic Advisor for
BSU’s student marketing club, PSE, (1994-2001).
Member, COBE Outcomes
Assessment Committee, '93-94 Academic Year.
Host, Vietnamese MBA
Weekend Camping Trip to McCall 1995 and 1997.
COMMUNITY SERVICE
Anser Charter School
Marketing Committee 2004
Treasure Valley United
Way Market Segmentation 2003
Head coach for Metro U10
Boys Soccer Team 2000-2001 Academic Year.
Head coach for Metro
U10 Boys Soccer Team 1999-2000 Academic Year.
Head coach for
Recreation U8 Boys Soccer Team, August-October 1998.
Head coach for Recreation
U8 Boys Soccer Team, August-October 1997.
Head coach for Metro U10
Boys Soccer Team, '95-96 Academic Year.
Head coach for Metro U10
Boys Soccer Team, '94-95 Academic Year.
Head coach for Treasure
Valley U12 Boys Soccer Team, Alliance Club, '93-94 Academic Year.
Sales & Marketing
Executives of Boise (SME), Top Management Night Committee,1997.
Sales & Marketing
Executives of Boise (SME), Top Management Night Committee,1996.
Sales & Marketing
Executives of Boise (SME), Top Management Night Committee,1995.
SME BSU Marketing
Student Scholarship Committee, 1994-2000.
Faculty Partnership in
International Business, Electronic Controls Corporation, Boise, Summer-Fall
1995.
DECA Judge, Personal
Selling Competition, March, 1995.
SME BSU Marketing Student Scholarship Committee, March 1994.
Support Center of
Houston (nonprofit organization), pricing seminar, July 1992.
ACADEMIC SERVICE-Discipline
Reviewer, 2002 Summer
AMA, Consumer Behavior Track
Participant, 1999 Southwestern
Federation of Administrative Disciplines Department
Chairperson’s Roundtable
Discussion.
Reviewer, 1997
Southwestern Marketing Association Conference.
Reviewer, 1997 Academy
of Marketing Science Conference.
Breakout Group Leader,
American Marketing Association Sales and Sales Management
Special Interest Group
Conference, Orlando Florida, Summer 1996.
Reviewer, 1996
Southwestern Marketing Association Conference.
Reviewer, 1996 American
Marketing Assoc. Winter Marketing Educator’s Conference.
Reviewer, 1995
Southwestern Marketing Association Conference.
Reviewer, 1994
Southwestern Marketing Association Conference.
Reviewer, 1993
Southwestern Marketing Association Conference
PROFESSIONAL AFFILIATIONS
American Marketing Association
Southern
Marketing Association
Southwestern
Federation of Administrative Disciplines
Sales and
Marketing Executives of Boise
BSU College of
Business and Economics Alumni Chapter
PUBLIC SEMINARS/TRAINING SESSIONS PRESENTED
Albertsons Corporation,
"Critical Thinking and Decision-Making," 2004
Hawley, Troxell, Ennis,
and Hawley, "Critical Thinking for CEOs," 2004
Washington Group
International, "Perception vs Reality," 2004
Idaho Small Business
Development Administration, "Building Brand Image," 2003
BSU Ctr. For
Management Development, “Calculating ROI for Marketing Projects,” 2003
ProClarity Corporation,
“Negotiation Strategies,” 2002
Geneva Companies, “How
to Profit From the Internet,” 2000, 2001, 2002.
Sales and Marketing
Executives of Boise, "Customer Behavior After the Big Sale," 2000.
BSU College of Bus.
Alumni, "How Your Company Can Profit From the Internet," 2000.
BSU Ctr for Management
Development, "Developing Successful Marketing Plans," 1998.
Idaho Association of
CPAs, "Personal Selling for CPAs," 1997.
Sales and Marketing
Executives of Boise, "Sales Territory Realignments," 1997.
BSU MBA Student
Association, "Personal Selling," 1997.
Idaho Professional
Investigators Workshop, "Marketing Your Firm," 1996.
Small Business
Development Center of Ontario OR, "Personal Selling Techniques," 1996.
National Association of
Professional Saleswomen, Houston TX, "Sales Questions," 1992.
Am. Mkt Assoc., UH Student Chapter,
"Career Opportunities in Personal Selling," 1991.
TX Sm. Bus. Dev. Ctr.
Nat'l Innovators Workshop, "Presenting Your Idea Effectively," 1990.
WORK EXPERIENCE
Cooperheat, Inc. (1986-1989), Houston, TX.
District Manager with Profit/Loss responsibility for a $2M field
service heat treating operation. Turned
this division from a $35,000 annual loss (1985) to $220,000 profit (1986) in a
mature market during the Gulf Coast economic depression. Steadily increased sales and profits
thereafter.
Engineering Measurements Company (1983-1985), Longmont, CO.
Positive Displacement Meters Products Manager (1984-85) with
Profit/Loss responsibility for a $1M flow meter company acquisition. Turned division from $20,000/month loss to
$20,000/month profit in eight months.
BTU Meter Product Manager (1984) responsible for a successful new
industrial product introduction. Duties
included primary market research, promotional planning and execution,
engineering design direction, sales, and sales representative training.
Western USA Sales Manager (1983) responsible for industrial
product sales via manufacturers' representatives in a $1.5M territory.
BOISE-AREA CONSULTING CLIENTS
WRC Advertising
Scientific
Wizardry
Life Chiropractic
Center
Hewlett-Packard
Stellar Dynamics,
Inc.
Extended Systems,
Inc.
POS of Idaho
Idaho Power
MWI Veterinary
Supply
Fisher's Office
Equipment
Sedgwick James