When dealing with clients, employees, or colleagues from other cultures the best advice is to not assume their culture is the same as ours. Americans use idioms a lot and people from other countries have no idea what we are talking about. For instance, suggesting “Going Dutch” for lunch would be very confusing to a [...]
Category Archives: Timely Tips
Remove “I” and Improve Communication
May 12, 2009 – 3:38 pm
You can improve the effectiveness of both your written and oral business communication by framing your messages in the perspective of your audience — by making them ‘audience-centric.’ An easy way to make messages more audience-centric is to reduce the use of “I” and increase the use of “you” or “we.” To illustrate: instead of saying, [...]